Privacy Policy
Last updated: February 23, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, company name, and project details when you contact us, book a call, or create a client portal account. We also automatically collect device information, browser type, IP address, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use your information to: provide and improve our video production services, communicate with you about projects and inquiries, process payments through Stripe, send marketing communications (with your consent), analyze website performance and user behavior through analytics, and comply with legal obligations.
3. Data Sharing
We share your data only with service providers who help us operate our business: Supabase (database), Stripe (payments), Vercel (hosting), Cal.com (scheduling), and Google Analytics (analytics). We do not sell your personal data to third parties.
4. Cookies & Tracking
We use essential cookies for site functionality and optional analytics cookies (Google Analytics 4) to understand how visitors use our site. You can manage your cookie preferences at any time through our cookie consent banner.
5. Your Rights (GDPR & CCPA)
You have the right to: access your personal data, request correction or deletion, object to processing, data portability, withdraw consent at any time, and opt-out of the sale of personal information (CCPA). To exercise these rights, contact us at privacy@helpycreator.com.
6. Data Retention
We retain your data for as long as necessary to provide our services and fulfill legal obligations. Client project data is retained for 3 years after project completion. You can request deletion at any time.
7. Security
We implement industry-standard security measures including HTTPS encryption, secure data storage, access controls, and regular security audits to protect your information.
8. International Transfers
As we serve clients globally, your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for all international data transfers.
9. Contact
For privacy inquiries, contact us at: privacy@helpycreator.com